Product Manager at Grras Solutions

• Architected a 6-month product roadmap across 3 concurrent workstreams using JIRA and Azure DevOps; introduced standardised PRD templates that cut requirement-to-sprint time by 30% and eliminated recurring scope creep.
• Slashed UI revision cycles by 40% by running Figma-led design-engineering alignment sessions, converting wireframes directly into developer-ready specs with zero back-and-forth.
• Instrumented KPI dashboards in Firebase and Mixpanel tracking learner activation and feature adoption; surfaced 3 drop-off points that directly reshaped Q4 roadmap priorities.
• Facilitated Agile/Scrum ceremonies via JIRA and Confluence across a 6-person team, maintaining zero sprint carryover across 10 consecutive delivery cycles.
• Repositioned platform focus to outcome-driven delivery using OKR frameworks, improving learner retention by ~15% within the first two quarters.

Founder & Product Manager at Maatie (D2C Skincare)

• Conceived and launched a D2C skincare brand from zero to live in 60 days, owning discovery, UX design in Figma, SKU strategy, and fulfilment flow entirely solo.
• Ran 30+ async customer interviews to validate product-market fit, cutting first-batch inventory waste by 25% before a single unit shipped.
• Iterated on checkout UX using Hotjar heatmaps and session-replay data, driving cart-to-purchase conversion up 18% within 60 days of launch.
• Executed A/B tests on pricing, packaging, and messaging via Google Optimize, compressing reorder decision time from 4 weeks to 10 days.
• Scaled the brand to INR 4L (approx. USD 4,800) in revenue within 3 months via rapid SKU iteration, organic content, and a conversion-optimised Shopify storefront.

Demonstrated full ownership and zero hand-holding operating entirely remote. The defining skill in any distributed product role.

Product Owner at Zensar Technologies

• Owned the product backlog for an enterprise AI assistant; defined user stories and prioritised features across 4 business domains (services, careers, leadership, and investor relations), keeping stakeholders aligned on scope sprint by sprint.
• Set acceptance criteria and response quality benchmarks for AI-powered conversational flows; ran UAT sessions with international business stakeholders to validate outputs before each release.
• Co-owned product vision and roadmap in JIRA for enterprise web applications serving Fortune 500 clients; wrote epics and acceptance criteria that reduced ambiguous developer queries by 35%.
• Led delivery of user-facing workflow features using Agile and Scrum, improving task-completion rates by 20%, validated through pre and post usability benchmarks with global stakeholders.
• Facilitated story-mapping and MVP scoping workshops in Miro, delivering 4 major releases on schedule over 2 years with a 12-person engineering team.
• Reduced story-clarification lag from 3 days to same-day by acting as the technical bridge between business stakeholders and engineering using Confluence documentation and structured daily syncs.

Worked as Product Owner on an enterprise GenAI conversational assistant powered by Azure OpenAI and Azure AI Search, covering end-to-end backlog ownership from discovery through release.

Product Contributor & Frontend Developer at Tagbox

• Shipped customer-facing features on a SaaS platform serving 1M+ users; defined JIRA acceptance criteria that reduced post-launch bug reports by 22%.
• Validated post-release performance using Mixpanel and Google Analytics across 3 consecutive releases, ensuring success metrics were met within 30 days of each go-live.
• Engineered scalable frontend components in React.js and TypeScript, translating ambiguous business goals into scoped tasks with 100% on-time delivery.

Project Coordinator & Frontend Developer at Socialmeedya

• Facilitated 8 client-facing discovery sessions, converting qualitative feedback into prioritised JIRA backlogs that reduced post-delivery revision requests by ~30%.
• Scoped and delivered 3 product MVPs on time and on budget using Agile practices, each with clearly defined success metrics agreed upfront with stakeholders.
• Crafted client-facing interfaces using React.js, Vue.js, and REST APIs, bridging technical execution with product requirements across all 3 MVPs.